This information applies to US orders only. Please read carefully before proceeding:
If you need to add rush shipping to an order you've already placed, please see #4 below.
Rush shipping can be selected on the shopping cart page prior to checking out. Once you enter your shipping zip code, shipping options will appear.
1. We do our best to get rush orders out as quickly as we can--generally within a day, and on the same day if we can. Special order items can take significantly longer to arrive and be shipped.Adding rush shipping does not guarantee that we will get your item out the same day. If you don't want your order if it doesn't ship by a certain day, include that information with the order, or send us a follow-up message using our contact form, and let us know.
If you need your order BY a certain day and/or time, let us know. If it needs to be there BY Friday it means you need it no later than Thursday, end of day. Being specific helps to make sure that it will get there when you need it, or allow you to make other arrangements if we can't meet your deadline.
The sooner we have your order, and all the information about your order, the sooner we can prepare it for shipping and get it out.
2. If you pay using an eCheck, your items will not ship until your eCheck clears. This generally takes 4-6 days. This only applies if you entered your checking account information for the payment.
3. We
only ship using US Mail, usually from zip code 92051. Keep in
mind that weekends and holidays will delay arrival. For rush
shipping we use one of the following methods:
• Priority
Mail: Two business days "to most areas." This means
three days, and sometimes more, to some areas. (We had one
Priority Mail package take 37 days
to arrive due to a error at the Post Office.) Weekends and holidays will
add more time. Check www.usps.com for
more information. The Post Office does not guarantee
Priority Mail delivery times.
• Express
Mail: "Overnight to most areas." This means
2-3 days to some. Weekends and holidays will add more time.
Check www.usps.com for
more information. The Post Office guarantees
Express Mail delivery times.
• FedEx: FedEx has several services, all of which tend to be expensive, but their reliability is good.
4. If you have already finalized your order and then want to add rush shipping afterwards, please contact us and we'll send you information on how to add rush shipping to your existing order. You can also place the order again, and we'll put through a refund on the non-rush order.
5. Shipping fees are not refundable if you refuse delivery, the item arrives later than expected, or if you provide an incorrect or partial address. *** VERIFY your shipping address before completing the checkout process. ***
6. If you have questions, please use our contact form.